User Support

London, England, United Kingdom · Marketing


We're a user centric company and providing our users with the possible best experience is what we do. As user support member you are essential in making this happen:

-Communicate with users online and offline and ensure we're building the best product to serve their needs.

-Work closely with our product, design, and engineering teams.

-Role includes working on various products like Pass and Cities.


Be a Citymapper expert

Ability to clearly communicate complex ideas

Fluency in other languages is a plus


Competitive pay, equity / stock options, and various startup perks like food, travel and hoodies.

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